A strategic & results-driven training & learning development leader with extensive experience designing & delivering enterprise-wide education programs that strengthen organizational performance. Brings deep expertise in training programs that emphasize retail banking, insurance, sales, compliance and regulatory requirements.
Looking for a job
Thomas Salvatore
@thomassalvatore
Compliance Training and Development Manager at Customers Bank who developed training on digital assets, ACH, and wire transfers.
United StatesWhat I'm looking for
At Customers Bank, I designed, delivered, and managed compliance training focused on BSA/AML, OFAC, and regulatory requirements. I developed specialized modules on digital assets, ACH, and wire transfers.
I managed the Learning Management System and analyzed completion metrics and knowledge assessments to support audits, MRIA reporting, and regulatory examinations. I also created job aids and communications that reinforced accountability and compliance.
At Flushing Bank, I designed and launched the LoanVantage Video Library and facilitated training for BusinessAccount Opening, MISER systems, and new-hire orientation. Earlier at HSBC BANK USA, I developed financial crimes compliance guidance, facilitated learning programs, and managed a team of 21 Learning Specialists.
Experience
Work history, roles, and key accomplishments
CB
Compliance Training and Development Manager
Customers Bank
Jan 2024 - Dec 2026 (2 years 11 months)
Designed and delivered enterprise-wide compliance training programs with emphasis on BSA/AML, OFAC, and regulatory requirements. Managed LMS, tracked training metrics, and supported audits and regulatory examinations.
FB
Online Compliance and Facilitation Manager
Flushing Bank
Jan 2022 - Dec 2024 (2 years 11 months)
Oversaw implementation and auditing of mandatory training programs across the bank, ensuring compliance with financial regulations. Designed and launched a video library for mortgage and commercial lending training.
HU
Developed and delivered global learning solutions across Wealth and Personal Banking, Branch Operations, and Global Financial Crimes Compliance. Facilitated Commercial Banking Credit Training programs and supported the first global blockchain transaction involving cryptocurrency.
HU
Supported implementation of HSBC Global Standards for Financial Crimes Compliance and AML policies across North America. Developed CDD and EDD guidelines, performed QA reviews, and approved high-risk commercial relationships.
HU
Facilitated and delivered comprehensive commercial and retail banking curricula across North America and Canada. Managed a team of 21 Learning Specialists and created learning materials to enhance onboarding and knowledge retention.
TY
Branch Manager, Vice President
The Bank of New York
Managed branch operations and led teams to achieve business goals.
EB
Financial Counselor and Insurance Specialist
Empire of America Federal Savings Bank
Provided financial counseling and insurance services, holding FINRA Series 6/63 licenses.
DF
Branch Manager, Assistant Vice President
Dime Savings Bank of New York, FSB
Managed branch operations and led teams to achieve business goals.
MC
Account Representative
Represented the company in sales and service of life, accident, and health insurance products.
Education
Degrees, certifications, and relevant coursework
The College of Saint Rose
M.B.A., Business Administration
Earned a Master of Business Administration (M.B.A.) from The College of Saint Rose.
University at Buffalo
B.A., Economics
Earned a Bachelor of Arts in Economics with a minor in Psychology from the University at Buffalo.
Tech stack
Software and tools used professionally
Availability
Looking for a job
Location
United StatesAuthorized to work in
Salary expectations
146k+ USD
Social media
Job categories
Skills
Compliance TrainingAnti Money LaunderingSanctions ComplianceFinancial Crimes ComplianceRegulatory ComplianceTraining Program DesignCurriculum DevelopmentInstructional DesignLearning Management System AdministrationKYCCustomer Due Diligence (CDD)Enhanced Due Diligence (EDD)Regulatory Examinations And InvestigationsAudit SupportTraining Metrics and Knowledge Assessment Analytics
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