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Thomas Alexander

@thomasalexander1

Retirement operations professional at Hilton Grand Vacations who resolved 30,000+ data discrepancies during a recordkeeper conversion.

United States
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At Hilton Grand Vacations, I managed operations for a $400M+ defined contribution retirement plan and independently handled UK pension funding operations. During the transition from T. Rowe Price to Fidelity, I partnered with Fidelity and cross-functional teams to resolve more than 30,000 data discrepancies, restore contribution accuracy, and achieve 100% data integrity within months of implementation.

At Darden Restaurants, I designed and implemented an executive retirement analytics dashboard that brought payroll, census, investment, and broker data into one view. I also partnered with Wells Fargo, Internal Audit, and ERISA counsel to restore compliance and strengthen governance across a retirement portfolio exceeding $1B in assets. Through UpTwo Branding & Co., I consult on employer communications, literacy programming, and communication strategies.

Experience

Work history, roles, and key accomplishments

Darden Restaurants logoDR

Logistics Analyst

Darden Restaurants

Mar 2009 - Jul 2021 (12 years 4 months)

Supported logistics operations and contributed to retirement analytics initiatives within the organization.

Education

Degrees, certifications, and relevant coursework

Webber International University logoWU

Webber International University

Master of Business Administration, Business Administration

Earned a Master of Business Administration from Webber International University.

Webber International University logoWU

Webber International University

Bachelor of Business Administration, Business Administration

Earned a Bachelor of Business Administration from Webber International University.

Tech stack

Software and tools used professionally

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