thikra ahmed

Managed daily accounting entries and reviewed transactions. Monitored accounts, expenses, and revenues, and prepared necessary disclosures and financial reports.

Developed and updated training policies and procedures, identified training needs, and formulated the bank's annual training plan. Coordinated with training providers and supervised the training team to achieve management goals.

Planned workforce needs and managed recruitment for all positions. Oversaw HR operations, including job descriptions, payroll, and employee records, and implemented training programs.

Delivered training on Microsoft Office applications and conducted practical exercises to strengthen trainees' skills and job readiness.

Trained over 170 trainees in Microsoft Office applications and implemented practical projects to enhance skills and prepare them for the job market.

Organized the general manager's schedule, handled correspondence, and managed office services. Designed and promoted company announcements via social media and prepared reports and contracts.

Master's degree in Business Administration, with a thesis on factors affecting the success of ERP implementation in Yemeni banks.

Diploma in Human Resources from the Institute of Banking Studies.

Advanced diploma in English language from New Horizon Institute, Sana'a.

Bachelor's degree in Business Administration from the Faculty of Commerce and Economics, Sana'a University.

Diploma in Photoshop and Illustrator from the Ministry of Youth and Sports.

Diploma in Microsoft Office Programs from the British Academic Institute.