Thiago HEnrique
@thiagohenrique1
IT Support Analyst at Orgafarma who supported Winthor and Delage ERP systems and resolved help desk incidents.
BrazilWhat I'm looking for
At Orgafarma Organização Farmacêutica LTDA, I supported Winthor and Delage ERP systems, resolving incidents submitted through the help desk.
I also configured and maintained computers and other equipment, and managed mobile devices. Earlier, as a Jovem Aprendiz TI at Orgafarma, I supported users and equipment and maintained computers.
My technical experience includes N1/N2 support, VMware virtual machines, TCP/IP networking, and basic Sophos firewall support. I’m currently studying Systems Analysis and Development at Pontifícia Universidade Católica and completed SENAI CTTI’s Computer Networks Technician program.
Experience
Work history, roles, and key accomplishments
Auxiliar de TI
Orgafarma Organização Farmacêutica LTDA
Mar 2024 - Sep 2026 (2 years 6 months)
Provided support for ERP systems (Winthor and Delage), resolving tickets and configuring equipment. Managed mobile devices and handled help desk calls.
Jovem Aprendiz TI
Orgafarma Organização Farmacêutica LTDA
Feb 2023 - Mar 2024 (1 year 1 month)
Supported users and equipment, configuring and maintaining computers.
Education
Degrees, certifications, and relevant coursework
Pontifícia Universidade Católica
Tecnólogo, Analysis and Systems Development
2026 -
Currently pursuing an associate degree in Analysis and Systems Development.
SENAI CTTI
Técnico, Computer Networks
2023 - 2024
Completed a technical course in Computer Networks from April 2023 to June 2024.
Prepara Cursos
Intermediate English, English
2016 - 2017
Completed an intermediate English course with focus on technical reading from 2016 to 2017.
Tech stack
Software and tools used professionally
Availability
Location
BrazilAuthorized to work in
Salary expectations
Job categories
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