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Thato Mokoaleli

@thatomokoaleli

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Hospitality professional dedicated to creating memorable guest experiences.

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What I'm looking for

I seek a role in a dynamic company that prioritizes guest experience and safety.

I am a hospitality professional with over five years of experience in the industry, specializing in guest entertainment and safety. My journey has taken me through various roles, including Resort Entertainer and Pool Service Attendant at Hilton Salwa Beach Resort and Villas in Qatar, where I focus on creating memorable experiences for guests through engaging activities and performances.

Throughout my career, I have developed a diverse skill set that includes CPR, First Aid, and lifeguarding, ensuring the safety and comfort of all guests. My commitment to excellence is reflected in my achievements, such as receiving the Lifeguard of the Week award and participating in significant competitions. I thrive in dynamic environments and am eager to contribute my skills to a company that values guest satisfaction and safety.

Experience

Work history, roles, and key accomplishments

Current

Resort Entertainer and Pool Service Attendant

Current

Hilton Salwa Beach Resort and Villas

Apr 2023 - Present (2 years 3 months)

Responsible for creating memorable guest experiences through various entertainment activities including LED/FIRE dance, team building, aqua Zumba, and circus performances. Managed kids' activities such as face painting, balloon twisting, and art lessons, ensuring a fun and engaging environment for young guests.

Entertainment Event Management Team Building Aqua Aerobics Face Painting Customer Satisfaction Performance Art Children'S Activities Hospitality Performance Arts

Stingray Surf Instructor, Scuba Diver, Deep Water and Special Facility Lifeguard

Hilton Salwa Beach Resort and Villas

Apr 2022 - Present (3 years 3 months)

Ensured guest safety by testing rides, identifying hazards, and providing water safety advice at assigned attractions. Supervised swimmers, performed rescues, and administered CPR, AED, and First Aid when necessary.

Lifeguarding Water Safety CPR AED Risk Assessment Customer Service Deep Water Rescue Facility Management

Pool Supervisor, Scuba Diver and Bell Boy

Hotel Victoria

Jan 2018 - Present (7 years 6 months)

Supervised poolside operations, ensuring guest safety and satisfaction by maintaining a clean and safe environment. Monitored water quality, cleaned equipment, and identified potential hazards to prevent accidents.

Pool Supervision Equipment Maintenance CPR Customer Service Sales

Part Time Entertainer

Hotel Victoria

Jan 2018 - Present (7 years 6 months)

Collaborated with external companies, Red Events and Flava Entertainment, to host children's events. Focused on creating engaging and memorable experiences for young attendees.

Children's Entertainment Event Hosting Children'S Entertainment Collaboration Performance Event Planning Hospitality Communication

Volunteer Kids' Attendant

Family Art and Literacy Center

Apr 2015 - Present (10 years 3 months)

Created and led team-building activities for children, fostering a positive and engaging learning environment. Taught children reading, drawing, and writing skills, and performed storytelling and face painting.

Team Building Literacy Education Art Instruction Storytelling Face Painting Event Coordination Creative Arts Education

Education

Degrees, certifications, and relevant coursework

Unity English Medium Primary

Primary School Certificate, General Studies

Completed primary education, building foundational knowledge across various subjects. Developed essential literacy and numeracy skills.

New Millennium High School

High School Diploma, General Studies

Completed secondary education, focusing on a broad curriculum. Gained a comprehensive understanding of academic subjects and prepared for further studies or career entry.