At Pickle, I manage end-to-end membership operations for Fabrik across two US locations, keeping member records accurate in HubSpot and following requests through to resolution.
I identified a recurring bottleneck in membership queries, audited the form-to-CRM data mapping, and designed a shared HubSpot dashboard. I also produced a quarterly churn analysis for the CEO, covering cancellation trends, reasons, member feedback, and retention recommendations.
At Al Naboodah Group (Peugeot UAE), I coordinated day-to-day operations for the Head of Marketing and acted as a liaison between Stellantis Middle East and internal departments. I also managed event and showroom vendors and prepared leadership reports and meeting materials.
My experience also includes executive support at Breakthrough Apps LLC and PixelApps, HR operations at Talentherder, running operations for I Want It (IWI), and financial audit work at Ernst & Young. I use AI tools to analyse data, draft reports, and build tracking tools that reduce manual effort.
