Tharunnya Sabu

I am a dynamic business professional with a strong ability to identify opportunities and strategically expand business horizons. My experience spans across various roles, including Business Analyst, Administrative Assistant, Procurement Manager, and Business Development Coordinator. I thrive in collaborative environments, working directly with cross-functional teams to drive continuous process improvements and meet organizational goals.

In my most recent role as a Business Analyst at Savers-Retail, I successfully collected and analyzed customer interaction data, leading to a 20% reduction in handling time by supervising a team of seven customer agents. My proficiency in Customer Relationship Management (CRM) tools, including Salesforce, has enabled me to design effective solutions that align with client business requirements. I am passionate about leveraging data to inform decision-making and enhance operational efficiency.

With a solid educational background, including an MSc in Project Management from BPP University and an MBA in International Business and Finance, I am committed to driving results and contributing to the success of my team and organization. My achievements include being part of a team assigned to a $3.5 million project aimed at enhancing productivity and developing actionable insights through sales analytics.