At WCP, I managed reservations and airline ticket issuance using the Sabre GDS, and advised clients on fares, travel conditions, and airline policies. I also handled ticket reissues, cancellations, and modifications, assisting passengers with itinerary, baggage, and service information.
For groups of 40–50 passengers, I performed coordination functions during reservation and ticketing and resolved issues involving reservations and travel documents. As a final-year Tourism and Hospitality student at Universidad San Martín de Porres, I’ve also presented a tourism package through a simulated travel agency.
