Thalico User

Provided technical and commercial support to customers, communicating to understand needs and assist with issue resolution. Supported customer relationships through clear communication and service-oriented problem-solving.

Performed percussion and music at bars, events, and festivals. Developed familiarity with musical arrangements, rhythm, and live audio environments, adapting performances to venues and audiences.

Prepared healthy dishes, supported kitchen operations, and organized stock and ingredients.

Welcomed and assisted customers, supported administrative routines and payment handling, and helped maintain organized customer service operations.

Hosted radio content and supported entertainment activities, engaging audiences through verbal communication and event participation. Developed public speaking and audience engagement skills.

Assisted with kitchen routines and daily restaurant operations, and supported guest service.

Served customers in fast-paced foodservice, supported daily operations with focus on service quality and customer satisfaction, and collaborated with colleagues for efficient service.

First aid training completed in 2023, totaling 40 hours of emergency response instruction.

Music studies at the Conservatório de Música Popular de Itajaí from 2017 to 2020.

High school diploma from Líceu Catarinense, completed in 2016.

English studies at English Oxford Center in 2010, achieving an intermediate-advanced level.

Training in smartphone maintenance and electronic board analysis and repair, totaling 75 hours.