Mauricio Teixeira da Silva

I am a trilingual professional combining voice talent, broadcasting certification, and digital marketing expertise to deliver clear, engaging audio and communication solutions. I hold a technical certification in Broadcasting (Radialismo) with a DRT license for radio and TV work and two postgraduate degrees in Marketing Management and Audiovisual Communication Technologies.

In my current role as a Trilingual Support Analyst, I provide technical support in Portuguese, Spanish, and English for internal and external clients, resolving product and service inquiries while ensuring clarity and client satisfaction. I also record and edit high-precision voice-over work for AI training datasets and commercial projects in Portuguese and Spanish.

Previously I worked in customer service and scripted voice recordings for credit card clients and telemarketing campaigns, where I developed strong client-facing skills and voice narration experience. My background in digital marketing and a Bachelor of Technology in Digital Marketing supports my approach to copywriting and marketing strategy.

I seek opportunities to apply my voice solutions, communication skills, and marketing knowledge in roles that value multilingual support, creative audio production, and clear client communication.