TMTererai Matambanadzo
@tereraimatambanadzo
Digital Technology professional highly adaptable and driven with a strong work ethic
ZimbabweWhat I'm looking for
As a seasoned digital technology professional, I bring a strong work ethic and adaptability to thrive in team-based or individually motivated settings. With a background in ICT support, network infrastructure, and cybersecurity, I excel in troubleshooting, repair, and monitoring of EFTPOS machines, as well as configuring desktop systems and laptops for incoming employees.
My experience in network protocols, cybersecurity research, and technical support process refinement has equipped me with the skills to provide excellent customer service and support. I am proficient in network protocols and have a strong understanding of local area network (LAN) and wide area network (WAN) performance data.
With a Master of Science in Digital Technology Management (Cybersecurity) from Bologna Business School and a Bachelor of Science in Internet Computing and Media Performance from the University of Bedfordshire, I am committed to staying up-to-date with the latest developments in cybersecurity and cloud computing.
Experience
Freelance/Volunteer
Aston Martin Lagonda
Jun 2022 - Present (2 years)
Cybersecurity Research centered around Automotive security and Cybersecurity Awareness for the workforce, combating complacency
Installations and Network Support Technician
Aptics/Globalnet
Apr 2014 - Dec 2015 (1 year 8 months)
Installed wiring, cabling, and devices to establish, repair, and improve network operations. Documented technology department operations. Trained team members and users in newly implemented and emerging technology. Evaluated LAN and WAN performance data. Provided excellent service and attention to customers.
ICT Support Officer
Multipay Solutions/Central African Building Society
Mar 2016 - Dec 2020 (4 years 9 months)
Responsible for the configuration of EFTPOS machines (Verifone VX & Hypercom), troubleshooting, repair, and monitoring. Client engagement, POS application, and integration. Mentored new employees on EFTPOS configuration and System Configuration.
Volunteer
Centre For All Families Positive Health
Jan 2006 - Apr 2009 (3 years 3 months)
Helpdesk support for students and staff. College network administration. Welcomed customers and provided companionship and emotional support. Monitored special group events and off-site field trips. Collaborated with community leaders and organizations. Coordinated referrals to community services.
IT Technician
Lifemark/Globalnet
Feb 2011 - Apr 2014 (3 years 2 months)
Hardware & Software Repair, PC User Support. WAN & LAN installation and troubleshooting, VSAT and Wimax installation. Cisco Router & Switch configuration. IT Support at Gemini College UK (Remote, United Kingdom). Updated software versions and advised customers on maintenance practices.
Support Worker
Luton Borough Council
Jan 2006 - Apr 2009 (3 years 3 months)
Supported clients in temporary accommodation. Assisted and advised on property needs. Communicated effectively with team members. Accessing support required for clients. Helped clients make the transition to the private sector. Maintained client database. Assisted clients in various areas such as benefits application, job applications, and vocational training. Supported clients' social, physical,
Availability
Location
ZimbabweAuthorized to work in
Social media
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