TERENCE DESTOUETTD
Open to opportunities

TERENCE DESTOUET

@terencedestouet

Detail-oriented QA Analyst with 8+ years in software testing.

United States

What I'm looking for

I seek a role that fosters growth in technical support and QA, within a collaborative and innovative environment.

I'm Terence Destouet, a dedicated QA Analyst with over 8 years of experience in manual software testing and defect management. My journey has taken me through various roles in the tech industry, where I've honed my skills in JIRA, TestRail, and SAP, among other tools. I pride myself on my attention to detail and my ability to troubleshoot effectively, ensuring that software products meet the highest quality standards.

In my most recent position as a Senior QA Engineer at AllTrails, I was responsible for manually testing iOS and Android applications, managing over 100 TestRail cases, and successfully reducing manual testing efforts by 20% through automation. My contributions were instrumental in our app winning the 2023 App of the Year award. I am currently pursuing my CompTIA A+ certification while transitioning into Technical Support and QA roles, eager to leverage my extensive experience in a new capacity.

Experience

Work history, roles, and key accomplishments

BS
Current

Shipping Specialist

BSN Sports

Sep 2023 - Present (1 year 9 months)

In a temporary logistics role, utilized SAP ERP software to process shipping and receiving operations, reducing order discrepancies. Conducted quality control inspections to ensure accuracy in order fulfillment and minimize shipping errors.

AL

Senior QA Engineer

AllTrails

Jul 2021 - Mar 2024 (2 years 8 months)

Manually tested iOS/Android apps focusing on UI/UX and payments, managing over 100 TestRail cases. Implemented Cypress tests and Waldo.com automation, reducing manual testing efforts by 20%. Logged defects in JIRA, contributing to the 2023 App of the Year win.

MS

QA Analyst (Contract)

Meta via Keywords Studio

May 2020 - Jul 2021 (1 year 2 months)

Tested Meta Quest VR features such as voice and face tracking, creating over 50 Confluence test cases. Utilized ADB for compatibility testing, significantly boosting UX metrics.

RI

Test Engineer

Razer, Inc.

Jun 2017 - Feb 2020 (2 years 8 months)

Led manual testing for gaming software and hardware, logging over 200 JIRA defects. Coordinated globally via Aha, speeding up fixes by 15%.

ME

Hardware Reliability Lab Technician

Meta

Mar 2016 - Jun 2017 (1 year 3 months)

Diagnosed hardware issues for Oculus Rift/Touch, supporting over 50 PC configurations. Repaired faulty components and tested fixes, contributing to more than 10 product enhancements.

Education

Degrees, certifications, and relevant coursework

TERENCE hasn't added their education

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Tech stack

Software and tools used professionally

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TERENCE DESTOUET - Shipping Specialist - BSN Sports | Himalayas