Tehani Chance

Conducted data annotation and quality review for large language models and AI products, focusing on quality, factuality, and safety. Utilized extensive experience in customer service roles to enhance communication and problem-solving skills.

Selected high-quality products for Instacart customers, communicated effectively regarding substitutions, and ensured timely delivery of groceries, providing exceptional service.

Picked up orders from restaurants and delivered food to customers, maintaining communication and providing updates on delivery status while ensuring safe navigation.

Managed store operations, including inventory and customer service, while implementing strategies to enhance customer satisfaction and loyalty.

Managed various shifts in a fast-paced environment, ensuring efficient operations and customer service while developing strong multitasking and communication skills.

Managed end-of-day reports and inventory while ensuring customer satisfaction through efficient cash handling and process improvements.

Assisted customers with bagging groceries and maintaining store cleanliness, ensuring a smooth shopping experience through organization and restocking.