At WellStar Health System, I review patient schedules and verify insurance eligibility, benefits, and coverage. I prepare patient estimates and update records in Epic and related systems.
I coordinate referrals and prior authorizations for time-sensitive surgical services, confirming payer requirements and gathering clinical documentation. I document approvals and denials and share status updates with patients, providers, and care teams.
At Atlanta Behavioral Care, I coordinated schedules for physicians and patients and supported daily office operations. I also hold CRCR and CPAR certifications and an Associate of Applied Science in Business Administration.
