At JourneyTEAM, I architected a unified Dynamics 365 CE, Finance and Operations, and Dataverse landscape, bringing Sales, Service, and finance processes into one governed solution. I also designed Copilot Studio agents grounded in Dataverse and SharePoint knowledge for case triage and knowledge lookup.
Previously, I developed Dynamics 365 CE solutions at Visionet Systems and replaced spreadsheet tracking with Power Apps on Dataverse at Armanino LLP. I’ve also built CRM customizations and C#/.NET plugins at Beringer Technology Group, and my work spans Azure integrations, Power Platform solutions, and release pipelines.

