At Rand Group, I architect enterprise Dynamics 365 CE solutions across Sales, Customer Service, and Field Service. I design Dataverse models, security frameworks, and reusable components for enterprise applications.
I extend Dynamics 365 with C#/.NET plugins, JavaScript and TypeScript, Power Apps, Power Automate, and PCF components. I also design integrations using Azure services and external APIs.
I established ALM and governance practices at Rand Group, including automated build and release pipelines, Microsoft Entra ID integration, and DLP policies. I’ve also implemented Copilot Studio agents and AI Builder capabilities for CRM service operations and case management.

