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hamza abid

@hamzaabid1

Dynamics 365 CE Solutions Architect at NewPeak Solutions designing CRM integrations and Copilot Studio automations.

At NewPeakSolutions, I design Dynamics 365 CE solutions across Sales, Customer Service, and Field Service. I integrate Dataverse with ERP and third-party systems using REST APIs, Azure Functions, and Logic Apps.

I develop and oversee custom Dynamics 365 components and implement Power Platform and Copilot Studio solutions that automate customer-service processes, approvals, and routine tasks. I also establish Azure DevOps practices for source control, solution management, CI/CD, and production releases.

Previously, I developed Dynamics 365, Power Platform, Dynamics AX, and Dynamics CRM solutions at NETWORG, AlronInc., and PrenticeWorx. My work included Dataverse design, custom plugins and workflows, integrations, and support for testing and deployments.

Experience

Work history, roles, and key accomplishments

Current

Dynamics 365 CE Solutions Architect

Current

NewPeak Solutions

Feb 2024 - Present (2 years 8 months)

Lead the design and architecture of Dynamics 365 CE solutions across Sales, Customer Service, and Field Service. Design integrations between Dataverse, ERP systems, and third-party applications using REST APIs, Azure Functions, and Logic Apps.

Dynamics 365 CE Dataverse REST APIs Azure Functions Logic Apps C#JavaScript Power Platform CoPilot Studio Azure DevOps CI CD

Senior Dynamics 365/Power Platform Developer

NETWORG

Jan 2020 - Jan 2024 (4 years)

Developed and customized Dynamics 365 CE applications using C#, .NET, JavaScript, plugins, workflows, and Dataverse. Built Power Apps and Power Automate solutions to streamline business processes.

Dynamics 365 CE C#.NET JavaScript PowerApps Power Automate Dataverse REST APIs Azure

Dynamics AX/Dynamics CRM Developer

Alron Inc.

Jun 2017 - Dec 2019 (2 years 6 months)

Developed and customized Microsoft Dynamics AX and Dynamics CRM solutions supporting finance, operations, sales, and customer-service processes. Built custom functionality using X++, C#, .NET, JavaScript, CRM plugins, workflows, and business rules.

Dynamics AX Dynamics CRM C#.NET JavaScript Azure APIs

Dynamics CRM/Power Platform Developer

Prentice Worx

May 2014 - May 2017 (3 years)

Customized Microsoft Dynamics CRM applications for sales, customer service, financial, inventory, and field-service operations. Developed C# plugins, custom workflow activities, and JavaScript customizations to extend CRM functionality.

Dynamics CRM C#JavaScript Power Platform APIs Integration