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Taytes Pots

@taytespots

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ICT systems consultant at VIOSOF SOLUTIONS implementing IT strategies, systems and infrastructure solutions.

Zimbabwe

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What I'm looking for

I’m seeking to grow in networking and system implementation, continuing to learn while contributing to challenging work.

At VIOSOF SOLUTIONS, I analyze IT systems and infrastructure, advise on technology decisions, and develop and implement IT strategies and solutions. I also troubleshoot technical issues, manage IT initiatives, and provide training and user support for new systems.

Previously, I managed system integration and implementation at OK Zimbabwe PL and worked on systems integration at RUMIKON COMPUTERS, including creating firmware to test associated hardware. My experience also includes ICT support at UPS LLC and systems administration at INNSCOR AFRICA LIMITED.

Experience

Work history, roles, and key accomplishments

Current

IT Systems & Technical Consultant

Current

VIOSOF Solutions

Mar 2021 - Present (5 years 8 months)

Analyzed and assessed IT systems and infrastructure, advised on technology trends and strategic decisions, and developed and implemented IT strategies. Managed IT initiatives, provided training and support, and ensured compliance with industry standards.

IT strategy Systems Analysis Troubleshooting Project Management Training Documentation Compliance IT Hardware Sales

ICT Specialist

UPS LLC

Jan 2020 - Feb 2021 (1 year 1 month)

Supported strategic technology planning, assessed technology needs, and assisted with hardware installations at new retail locations. Managed local technical projects and ensured infrastructure networking and computing systems remained available during production hours.

Strategic Planning Hardware installation Project Management Networking Troubleshooting Root Cause Analysis Technical Support

ICT Support Manager

OK Zimbabwe

Dec 2017 - Sep 2019 (1 year 9 months)

Managed system integration team and supervised system implementation, maintenance, and support. Developed and implemented IT systems, set up LAN and network tools, and managed Active Directory and Exchange email configurations.

Team Management System Integration Project Management Local Network Setup Software Installation Hardware Support Active Directory Exchange Database Management Backup And Recovery Security

System Integration Specialist

Rumikon Computers

Jan 2011 - Nov 2017 (6 years 10 months)

Implemented and integrated systems, provided hardware and software support, and handled fiscalisation tasks including printer repairs and programming. Set up LAN and network tools and provided IT equipment sales and after-sales service.

System Integration Hardware Support Software Installation Fiscalisation Local Network Setup Invoicing Scheduling IT Hardware Sales

IT Systems Administrator

Innscor Africa Limited

Aug 2008 - Dec 2010 (2 years 4 months)

Implemented, maintained, and supported IT systems, managed user administration, and monitored system performance. Created backup and disaster recovery policies, set up security policies, and provided network administration and support across branches.