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Taylor Burdine

@taylorburdine

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Dedicated professional with diverse experience in service and administration.

United States

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What I'm looking for

I am looking for a role that allows me to utilize my organizational skills and customer service experience while providing opportunities for professional growth.

My name is Taylor Burdine, and I am a dedicated professional with a diverse background in customer service, administration, and education. I graduated with a Bachelor of Arts in Criminology from the University of Florida in April 2022, and I have gained valuable experience in various roles that have honed my skills in communication, organization, and problem-solving.

Currently, I work as a Bartender/Server at Pin Chasers in Brandon, Florida, where I provide exceptional service to customers while managing orders and payments. My previous roles include working as a Clerical Assistant at Dentistry For Children, where I organized patient records and assisted with scheduling, and as a 911 Call Taker for the Polk County Sheriff’s Office, where I demonstrated my ability to remain calm under pressure while dispatching emergency services. I am passionate about making a positive impact in every role I take on and continuously seek opportunities for growth and development.

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Experience

Work history, roles, and key accomplishments

Current

Bartender/Server

Current

Pin Chasers Brandon

Feb 2023 - Present (2 years 9 months)

Greet and serve customers, taking accurate orders for food and drinks while providing friendly, attentive service. Prepare and serve a variety of alcoholic and non-alcoholic beverages, ensuring adherence to recipes and portion control. Process payments using POS systems, handling cash and credit card transactions, and maintaining a balanced cash drawer.

Customer Service Order Taking Communication Teamwork Inventory Management

Clerical

Dentistry For Children

Dec 2022 - Feb 2023 (2 months)

Organize and maintain patient charts and medical records, ensuring all information is accurate, up- to-date, and compliant with privacy regulations. Assist with scheduling patient appointments, conﬁrming appointments, and managing calendar for dental staﬀ. Process incoming and outgoing documents, including patient forms, insurance claims, and correspondence, ensuring timely and accurate handling.

Patient Charting Appointment Management Calendar Management

Telecommunications I (911 Call Taker)

Polk County Sheriff’s Office

May 2022 - Dec 2022 (7 months)

Determine necessary response to callers based on situational details, dispatching appropriate services. Operate radio, telephone, and computer equipment at emergency response centers. Maintain grace and sound judgement in communication with diverse agencies, including police, ﬁre and emergency medical services.

Telephone Operation Crisis Management Public Safety

Elementary Teacher (Grades 1 - 3)

Winter Haven Montessori

Dec 2021 - May 2022 (5 months)

Create detailed lesson plans based on students’ current knowledge and state requirements. Collaborate with other teachers to provide instruction and learning to students. Address any student behavioral problems, calming disruptive students and escalating to speaking with parent(s)/guardian(s) if needed.

Lesson planning Curriculum Development Classroom Management

Accounts Payable Clerk

Dixie Southern Industrial

Jun 2017 - Dec 2021 (4 years 6 months)

Approve invoices daily and perform data entry in SagePro system. Collaborate with vendors on invoice accuracy and prepare vendor checks weekly. Develop, implement, modify, and document recordkeeping and accounting systems, making use of current computer technology.

Data Entry Check Preparation Record keeping