Tatyana Carrion
@tatyanacarrion
Welder (Basic MIG) and customer service professional focused on safe, accurate results.
United StatesWhat I'm looking for
I’m a Welder (Basic MIG) who prioritizes safety and consistency. I comply with workplace safety standards, wear appropriate PPE, and complete welds within a moving assembly safely and efficiently.
I bring practical technical awareness to the job, including a basic understanding of electrical systems. I also complete and maintain proper documentation by filing weekly repair reports.
Before welding, I built strong customer support experience as a Customer Care Advocate and Customer Service Representative. I helped patients understand pharmacy benefits, handled 30+ calls/emails/messages, documented all interactions accurately, and worked across several programs including RxHome, CRM, and Express scripts.
I also have clinical operations experience as a Certified Medical Assistant, including providing accurate vitals, performing venipuncture, and operating patient charts for input and updates. I’m motivated by opportunities to contribute to a team and grow long-term through strong communication and dependable performance.
Experience
Work history, roles, and key accomplishments
Welder (Basic MIG)
Liberty Trailers
Feb 2026 - Present (4 months)
Performed basic MIG welds on a moving assembly while complying with workplace safety standards and appropriate PPE. Completed and corrected welds and maintained weekly repair reports, supporting basic electrical system understanding.
Customer Care Advocate
Accredo Health Group
Dec 2024 - Sep 2025 (9 months)
Helped patients understand pharmacy benefits and resolve concerns by supporting prescription refills, shipment scheduling, and billing questions. Documented interactions accurately while managing 30+ calls, emails, and direct messaging across RxHome, CRM, and Express Scripts.
Provided exceptional customer service by handling high volumes of incoming calls and emails, resolving issues, and ensuring customer satisfaction. Helped customers navigate the company website, troubleshoot technical issues, and place orders using active listening and empathy.
Certified Medical Assistant
Medi Weight Loss
Feb 2017 - Feb 2020 (3 years)
Provided accurate patient vitals and performed venipuncture while maintaining patient chart information. Assisted with partial billing and claim processing with and without insurance and supported form and data entry in patient records.
Education
Degrees, certifications, and relevant coursework
Arizona State University
Bachelor's degree, Biological
2018 - 2020
Earned a biological bachelor's degree at Arizona State University from 2018 to 2020.
Seminole State College of Florida
Associate's degree, Science
2015 - 2017
Completed an associate degree in science at Seminole State College from 2015 to 2017.
Availability
Location
United StatesAuthorized to work in
Job categories
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