TRTanyaradzwa Ruwuya
@tanyaradzwaruwuya
Service-driven appointment specialist skilled in client engagement and calendar management.
ZimbabweWhat I'm looking for
I am a motivated, service-driven professional with hands-on experience in sales, customer engagement, appointment scheduling, and calendar management. I built and maintained a loyal client base as a self-employed nail technician by delivering consistent follow-up, excellent customer service, and efficient communication across phone, messaging, and social platforms.
I am adaptable, organized, and confident on calls, with persuasive sales and objection-handling skills developed as a sales representative and receptionist. I hold diplomas and certificates in beauty therapy, psychology, counselling, and caregiving, and I am eager to learn CRM systems and contribute as an Appointment Backer or Cyberbacker.
Experience
Work history, roles, and key accomplishments
Nail Technician
Self-Employed
Jan 2020 - Dec 2023 (3 years 11 months)
Built and maintained a loyal client base through consistent follow-ups and high-quality service, managed a busy appointment calendar, and handled client communications across phone and social media to ensure repeat business.
Sales Representative
Natural Beauty Academy
Jan 2019 - Dec 2019 (11 months)
Engaged walk-in customers and managed front-desk operations, handled appointment bookings and calls, and used persuasive communication and scripts to drive sales and address customer objections confidently.
Education
Degrees, certifications, and relevant coursework
Unknown
Diploma, Beauty Therapy
Completed a Diploma in Beauty Therapy and Massage focused on practical beauty treatments and client care.
Unknown
Diploma, Psychology
Completed a Diploma in Psychology covering foundational psychological concepts and theories.
Unknown
Certificate, Counselling and Psychotherapy
Earned a Certificate in Counselling and Psychotherapy focused on basic counselling skills and therapeutic approaches.
Unknown
Certificate, Caregiving
Received a Certificate in Caregiving covering foundational caregiving skills and client support.
Tech stack
Software and tools used professionally
Availability
Location
ZimbabweAuthorized to work in
Job categories
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