Open to opportunities

Tan User

@tanuser2

Marketing & communications professional optimizing social media, digital campaigns, and online reputation to drive measurable growth.

United States

Message

What I'm looking for

I’m looking for a role where I can own social media and Google Business reputation, run targeted digital promotions, and turn analytics into measurable lead and revenue growth with a collaborative team.

I’m a marketing & communications professional with 3+ years of operational experience in social media management, digital campaign execution, and content creation across nonprofit and small business environments. I focus on measurable outcomes through online reputation management, promotional campaign coordination, and internal efficiency measures.

In recent roles, I generated 30% of annual leads via organic local search by optimizing the company’s Google Business Profile, secured 50+ five-star Google reviews using an automated post-project review request system, and increased average job value from $1,300 to $1,800 with targeted promotions. I’ve also boosted Google ratings from 3.9 to 4.6 and increased weekend revenue by 22% through local holiday campaigns, while building process improvements like reducing material waste by 20% through just-in-time inventory ordering.

Experience

Work history, roles, and key accomplishments

Current

Marketing & Operations Contractor

Current

Fresh Coat Painters of Oklahoma City

Jul 2025 - Present (11 months)

Managed marketing and operations by creating social media content, maintaining the Google Business Profile, and supporting accurate client recordkeeping. Optimized local SEO to generate 30% of annual leads and improved reviews, job value, and efficiency through automated review requests and targeted promotions.

Social Media Management Google Business Profile Online Reputation Management Google Analytics Canva Buffer Hootsuite Automated Review Requests Inventory Ordering Systems

Assistant Manager

Tokyo Moon

May 2018 - Jan 2020 (1 year 8 months)

Directed restaurant social media and online reputation efforts while supporting daily operations including staff coordination and inventory tracking. Improved Google Business digital rating from 3.9 to 4.6 stars and increased weekend revenue by 22% through local promotional campaigns and an upselling incentive program.

Social Media Management Content Creation Google Business Profile Online Reputation Management Campaigns Upselling Performance Monitoring Customer Experience

Bank Teller & Trainer

Simmons Bank

Aug 2016 - May 2018 (1 year 9 months)

Processed high-volume financial transactions while maintaining detailed records and supporting onboarding for new tellers. Maintained a 99.7% transaction accuracy rate across 2,400+ records and reduced balancing errors by 50% through structured training and procedures.

Transaction Processing Onboarding Customer Service Data Quality

Education

Degrees, certifications, and relevant coursework

University of Central Oklahoma

Bachelor of Arts, Strategic Communications

2014 - 2019

Activities and societies: President of Omega Delta Phi Fraternity; Public Relations Chair of the Asian American Student Association.

Earned a Bachelor of Arts in Strategic Communications with a minor in Marketing from the University of Central Oklahoma (2014–2019). Served as President of the Omega Delta Phi Fraternity and Public Relations Chair for the Asian American Student Association.