
Tanja Smoltschnik
@tanjasmoltschnik
Hi, I'm Tanja – a bilingual virtual assistant with 10+ years of experience keeping offices, projects and small businesses running smoothly.
What I'm looking for
How I can help you:
- Inbox, calendar and appointment management
- Travel planning and bookings
- Invoicing, bookkeeping preparation and monthly reports
- Customer and guest support in German and English
- Research, purchasing and supplier coordination
- Project coordination: timelines, resourcing and status reports
Languages: German (native), English (fluent), Thai (conversational)
Reliable, structured and calm when things get busy. Send me a message and let's talk about how I can take work off your plate!
Experience
Work history, roles, and key accomplishments
Café Manager
Suksai Café & Farm
Jan 2025 - Present (1 year 10 months)
Handles administration of a family-owned café and farm, including suppliers, purchasing, stock, cash, invoicing, and staff coordination. Built the complete bookkeeping system from scratch and creates menu cards and social media content.
Virtual Assistant & Operations Support
Self-employed
Jan 2024 - Present (2 years 10 months)
Provides freelance support for small business owners, including administration, email and scheduling, purchasing, and on-site guest support. Also performs AI-assisted media monitoring and reputation reporting for client companies.
Customer Service Representative
Go Vacation
Feb 2025 - May 2025 (3 months)
Served as first point of contact for German-speaking package tourists, writing welcome letters and running arrival info meetings. Sold tours and handled complaints, illness, and injuries, including arranging hospital care.
Worked in a project management office for a client project with 90+ people, invoicing the client, monitoring budget, collecting timesheets, and reporting status and financials to management.
Supported the transition of Trivadis staff and offices into Accenture, handling supply purchasing, inventory, equipment maintenance, and answering enquiries and billing questions.
Office Manager & Assistant
WeAreDevelopers
Apr 2018 - Dec 2019 (1 year 8 months)
Ran the entire office, including supplies and utilities, assisted the CEOs, and ran participant registration at the WeAreDevelopers World Congress. Took over document preparation, invoicing, and basic bookkeeping while HR and Finance roles were vacant.
Location Assistant & Travel Agent
Trivadis
Supported the location manager for 50+ employees and booked flights and travel for 700+ employees. Planned and executed an office relocation during COVID and moved through HR, IT support, and account management as needed.
Education
Degrees, certifications, and relevant coursework
Tanja hasn't added their education
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Tech stack
Software and tools used professionally
Availability
Location
Salary expectations
Social media
Job categories
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