Tanisha Reid

Conducted inspections of residential premises for vector breeding sites and environmental issues, assisting Public Health Inspectors with various inspections including burial, food shops, meat, restaurants, and schools. Assisted at the airport with temperature checks and sanitization, conducted interviews for Food Handlers Permit applicants, and maintained applicant data.

Taught students the fundamentals of Housekeeping, prepared comprehensive lesson plans, and developed and marked tests. Planned practical sessions, managed student registers, and provided counseling to students.

Contacted customers to collect credit card payments, offering various payment methods and suspension options. Addressed customer queries and provided financial advice to facilitate payment resolution.

Contacted customers to collect student loan payments, providing detailed payment plans and suspension options. Followed up on queries, offered information on loan forgiveness and discharge, and processed payments to close accounts.

Managed guest check-ins and check-outs, processed reservations, and handled currency exchanges. Received and logged complaints, assisted with room changes for unsatisfied guests, and provided information on hotel amenities.

Received calls regarding landline, cellphone, internet, and TV services, creating logs for technicians to resolve issues. Assisted customers with phone top-ups, added data and voice plans, and escalated ongoing issues.

Provided comprehensive information on banking products and services, assisting customers with account inquiries both in person and over the phone after verification. Managed filing, responded to overseas correspondence, and set up/re-pinned ATM cards.

Activities and societies: Most Outstanding Youth Group Redemption Chapel in 2005; Perfect Attendance (Trophy) in 2003.

Completed secondary education, achieving qualifications in various Caribbean Examination Council subjects including Agricultural Science, Office Administration, Principles of Business, Information Technology, English A, Mathematics, and Social Studies. Developed a broad academic foundation across multiple disciplines.

Completed a certificate program in Digital Foundations and Data Fundamentals. Gained foundational knowledge in data management and digital concepts relevant to modern business environments.

Earned a Certificate of Achievement as a Community Health Aide. Developed essential skills for assisting in public health initiatives and community well-being programs.

Activities and societies: Third Place Best Performer TPDCo. (TEAM Jamaica) in 2014.

Pursued an Associate of Science degree in Hospitality and Tourism Management, specializing in Travel and Tourism. Gained comprehensive knowledge in hotel operations, tourism principles, and travel industry practices.