Tania Banerjee
@taniabanerjee
Data Analyst with 6+ years turning production data into KPI impact through SQL, Python, and ML.
What I'm looking for
I’m a results-driven Data Analyst with 6+ years of experience transforming production data into measurable business outcomes. I build ETL pipelines, validate and clean data at scale, and translate insights into dashboards that teams can act on quickly.
At Wipro, I owned end-to-end order management for 100+ daily telecom orders, delivering 99.2% SLA compliance. I improved lifecycle accuracy with ETL data pipelines, reduced order turnaround time by 22% using SQL analysis on 50,000+ records, and cut manual reporting time by 40% by delivering KPI dashboards in Excel and Tableau.
I also lead predictive trend analysis on SLA breaches, reducing 15+ escalations per month through proactive insights and cross-functional Agile collaboration across 4 teams. I designed validation and cleaning processes on 50,000+ records to maintain 99%+ billing accuracy, and automated dashboard development to reduce report generation time by 35%.
Beyond operations, I strengthen my analytics with applied ML and BI—shipping Streamlit-based solutions for real-time computer vision (U-Net), recommendations (cosine similarity, TF-IDF), and classification (Random Forest with 98.79% accuracy). I’m especially motivated by A/B testing, statistical analysis, and building stakeholder-ready reporting, and I’m now seeking remote Data Analyst roles where I can drive impact from data to decisions.
Experience
Work history, roles, and key accomplishments
Processed end-to-end management of 100+ daily telecom orders with 99.2% SLA compliance and built ETL pipelines to improve billing and service lifecycle accuracy. Reduced order turnaround time by 22% by analyzing 50,000+ records in SQL and built KPI dashboards in Excel and Tableau, cutting manual reporting time by 40%.
Managed 80+ daily customer queries with a 97% resolution rate and identified 5 failure patterns, reducing repeat issues by 18% over 6 months. Designed structured data records and ETL workflows, collaborating across service teams to optimize compliance and KPI reporting.
Education
Degrees, certifications, and relevant coursework
University of Burdwan
Master of Arts, English Literature
Master of Arts in English Literature at the University of Burdwan.
Availability
Location
Authorized to work in
Portfolio
github.com/Tania94-hubSalary expectations
Social media
Job categories
Skills
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