Tamoi Clarke
@tamoiclarke
I lead logistics operations, customs clearance, warehouse teams, and high-volume multi-market shipment delivery.
JamaicaWhat I'm looking for
I've led daily station operations at FedEx in Jamaica, managing customer service, cost control, staffing, package-sort throughput, audits, and delivery documentation across Caribbean markets.
After progressing from Senior Customs Agent to Operations Manager in under two years, I led teams of up to 12 people and handled customs clearance, regulatory compliance, schedules, training, performance, and customer escalations.
My background also includes warehouse supervision, freight forwarding, inventory management, customs brokerage, and customer service. I bring a BSc in Logistics Operations and Management and hands-on experience using CRM, ERP, and WMS systems to improve visibility and workflow.
Experience
Work history, roles, and key accomplishments
Promoted from Senior Customs Agent to Operations Manager, overseeing daily station performance, leading a team of 8-9, and managing staffing, budgets, and compliance.
Education
Degrees, certifications, and relevant coursework
University of the Commonwealth Caribbean
Bachelor of Science, Logistics Operations and Management
2021 - 2025
Pursued a Bachelor of Science in Logistics Operations and Management, focusing on supply chain and operations management.
Management Institute for National Development
Professional Certificate, Customs Regulations, Processes and Brokerage
2019 - 2020
Completed a Professional Certificate in Customs Regulations, Processes and Brokerage, gaining expertise in customs procedures.
HEART/NSTA Trust, LEAP Centre
NVQ-J Level 2 Certificate, Warehousing Operations
2016 - 2017
Earned an NVQ-J Level 2 Certificate in Warehousing Operations, developing skills in warehouse management and operations.
Convent of Mercy Academy 'Alpha'
Associate of Science, General Studies
2012 - 2014
Completed an Associate of Science in General Studies, building a foundation in liberal arts and sciences.
Availability
Location
JamaicaAuthorized to work in
Salary expectations
Job categories
Skills
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