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Tamar TomlinsonTT
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Tamar Tomlinson

@tamartomlinson

Client Success Specialist at ModSquad managing US and Canadian client portfolios, leading onboarding, renewals, and account growth.

Jamaica
Message

At ModSquad, I manage a portfolio of US and Canadian businesses using outsourced customer support, moderation, and community teams. I’m the main point of contact for client leaders, and I handle renewals, upsells, and cross-sells while keeping clients and delivery teams aligned.

Before ModSquad, I led account management for a national retail partner network at Supreme Ventures Ltd., where my team finished above its annual target with strong partner retention. Earlier, at The Gleaner Company (Media) Limited, I managed advertising clients and campaigns across traditional and digital channels, helping clients grow through tailored media strategies.

Experience

Work history, roles, and key accomplishments

ModSquad logoMO
Current

Client Success Specialist

Jun 2025 - Present (1 year 4 months)

I manage a portfolio of US and Canadian businesses that use ModSquad's outsourced customer support, moderation and community teams.

Main point of contact for client CEOs, founders and senior stakeholders, from founder-led companies to enterprise brands.

Handle renewals, upsells and cross-sells, including SaaS tools such as Zendesk and Island Browser. Act as the bridge between clients, project

Supreme Ventures Ltd. logoSL

Retail Territory Manager

Supreme Ventures Ltd.

Jun 2025 - Apr 2026 (10 months)

I led account management for a national B2B network of retail partners at one of Jamaica's leading gaming and lottery companies. My team and I were responsible for keeping those partners, growing their sales, and making sure the network ran smoothly and stayed compliant.

Led and coached a team of territory managers, setting priorities, reviewing account performance and stepping in on the most se

Supreme Ventures Ltd. logoSL

Business Development Officer

Supreme Ventures Ltd.

Jan 2020 - Jun 2025 (5 years 5 months)

I managed my own book of retail partners and grew the network by bringing new ones on board. That meant looking after existing accounts, finding and signing new partners, and keeping them productive through some of the toughest trading conditions the business had seen.

Owned a book of retail partner accounts with near-perfect retention, serving as their main contact for performance, issues and g

The Gleaner Company (Media) Limited logoTL

Advertising Sales Consultant

The Gleaner Company (Media) Limited

Nov 2014 - Dec 2019 (5 years 1 month)

As an Advertising & Business Development Executive, I supported client growth by designing and executing cross-platform advertising strategies that blended traditional and digital channels. My role combined consultative client engagement with strategic campaign management and performance optimization to deliver measurable marketing impact.

Client Consultation & Strategic Advising
Worked closely w

The Gleaner Company (Media) Limited logoTL

Business Development Executive

The Gleaner Company (Media) Limited

Feb 2013 - Dec 2019 (6 years 10 months)

Managed a portfolio of 80+ advertising accounts, delivering customized print and digital media packages that aligned with client goals and effectively targeted key demographics. Created and presented integrated marketing proposals to both local and international clients, resulting in expanded service adoption and measurable client portfolio growth. Monitored and optimized campaign performance thro

Global Directories Ltd. logoGL

Advertising Sales Consultant

Global Directories Ltd.

Sep 2011 - Sep 2014 (3 years)

As part of the advertising and business development team, I played a key role in helping clients craft and execute integrated marketing campaigns across traditional and digital platforms. I worked closely with clients to understand their business goals, analyze their existing advertising strategies, and recommend performance-driven solutions aligned with target audiences and budgets.

I supported

Global Directories Ltd. logoGL

Field Sales Consultant

Global Directories Ltd.

Aug 2011 - Dec 2013 (2 years 4 months)

Sold specialized advertising placements across both print and digital platforms, contributing to product diversification and expanded audience reach. Executed targeted outbound sales campaigns, cultivating strong client relationships and securing long-term contracts with high-value clients, increasing recurring revenue. Developed and presented customized advertising solutions based on client goals

Education

Degrees, certifications, and relevant coursework

The University of the West Indies logoTI

The University of the West Indies

Bachelor of Science, International Relations

Manchester High School logoMS

Manchester High School

High School Diploma, CXCs

8 CXC Subjects

The University of the West Indies logoTI

The University of the West Indies

Bachelor's degree, International Relations and Affairs

St Andrew's High School logoSS

St Andrew's High School

A Levels

2 A-Level, 2 CAPE Subjects

LI

LinkedIn

Connecting with Customers Across Channels: Build Loyalty and Stand Out in the AI Era

Jun 2025

LI

LinkedIn

Transformational Leadership

Jun 2025

LI

LinkedIn

Sales Strategy: Building Relationships to Successfully Sell

Jun 2025

LI

LinkedIn

Sales Strategy: Key Account Growth with AI

May 2025

MM

Mona School of Business and Management

Principles and Practices of Project Management

Dec 2023

Tech stack

Software and tools used professionally

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