Tamara Castañeda

I am an Industrial Civil Engineer from the University of Santiago de Chile, specializing in Supply Chain and process management. My proactive approach, strong teamwork skills, and excellent interpersonal relationships have enabled me to thrive in various roles within the logistics and supply chain sector. I am organized, eager to learn, and adaptable to new challenges, which has allowed me to excel in fast-paced environments.

Currently, I serve as a Lead Support Consultant at Manhattan Associates, where I resolve cases and monitor key KPIs for clients across Latin America. My experience includes implementing Oracle WMS and enhancing operational processes, leading to significant improvements in efficiency and accuracy. I have successfully contributed to projects for major clients such as Raia Drogasil, Sodimac, and DHL, showcasing my ability to identify improvement opportunities and deliver results.

With a strong foundation in logistics and optimization, I have led full implementations of WMS systems and participated in operational reviews to propose effective solutions. My analytical skills, combined with my technical expertise in tools like SQL, Excel, and various WMS platforms, empower me to drive operational excellence and support clients in achieving their goals.