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Taha AhmedTA
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Taha Ahmed

@tahaahmed3

I configure IT systems, troubleshoot failures, and support business users.

Iraq
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What I'm looking for

I'm looking for a customer-focused IT support role where I can troubleshoot hardware, software, networks, and user issues while continuing to grow my systems, cloud, database, and software engineering skills.

I've configured and deployed complete IT environments for business clients in Erbil, from workstations and user accounts to admin dashboards, training, and ongoing first-line support.

I troubleshoot critical software, hardware, and operating-system failures, including boot issues, system corruption, Windows 11 upgrades via CLI, and custom recovery environments. I've also deployed RS900 and RS910 biometric systems with peripheral integration, driver configuration, and user account management.

I maintain PostgreSQL and MongoDB systems, using SQL to resolve data inconsistencies and improve inventory accuracy by about 40%. I configure multi-device networks using Huawei WLAN protocols and IoTDA cloud platforms, with zero data loss during device integration.

Alongside support work, I've built a multi-tenant AI knowledge assistant, a deep learning framework from scratch with NumPy, and a telecom database system. I'm currently studying Informatics and Software Engineering and hold Huawei certifications in AI, Cloud Computing, IoT, and WLAN.

Experience

Work history, roles, and key accomplishments

Education

Degrees, certifications, and relevant coursework

CE

Cihan University - Erbil

Bachelor of Informatics and Software Engineering, Informatics and Software Engineering

2024 -

Pursuing a Bachelor of Informatics and Software Engineering degree at Cihan University - Erbil, with coursework in software engineering and informatics.

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