Sylvia Okedi
@sylviaokedi
Dedicated Virtual Assistant with expertise in customer service and sales.
What I'm looking for
I am a dedicated Virtual Assistant with a strong background in customer service and sales. My experience includes managing administrative tasks, email correspondence, and WordPress publishing, which has equipped me with the skills necessary to thrive in hybrid and remote environments. I excel at multitasking and problem-solving, always aiming to contribute to organizational success.
In my recent role as a Publishing Relationship Assistant at CraigXplore, I supported the Marketing Director with daily tasks, managed WordPress publishing, and ensured timely communication with stakeholders. My previous experience as a Customer & Sales Representative at Daggo Africa Limited allowed me to consistently exceed sales targets while providing exceptional customer service. I am passionate about leveraging my skills to drive results and enhance customer satisfaction.
Experience
Work history, roles, and key accomplishments
Publishing Relationship Assistant
CraigXplore
Jan 2024 - Jan 2024 (0 months)
Assisted the Marketing Director with administrative tasks, managed WordPress publishing, and handled email correspondence. Compiled reports and coordinated with stakeholders to ensure smooth project workflows.
Customer & Sales Representative
Daggo Africa Limited
Jan 2024 - Jan 2024 (0 months)
Managed customer inquiries and processed orders, achieving high sales targets through upselling and cross-selling. Represented the company in sales functions, ensuring customer satisfaction.
Health Reporter (NYSC)
The Whistler Communication Ltd
Jan 2023 - Jan 2024 (1 year)
Conducted research and delivered health-related news stories, developed investigative reports, and ensured content accuracy through fact-checking.
Sub-Editor (Intern)
Federal Radio Corporation of Nigeria (FRCN)
Oct 2022 - Jan 2023 (3 months)
Researched, wrote, and edited news stories, proofread content for accuracy, and organized editorial materials for publication.
Interview Team Lead (Volunteer)
Postgraduate Students Association Magazine Launching
Oct 2021 - Oct 2021 (0 months)
Organized and led a team of interviewers to engage with prominent figures, ensuring high-quality content and timely submissions.
Front Desk Assistant
Dominion Tutorial Centre
Aug 2017 - Dec 2018 (1 year 4 months)
Managed daily operations, addressed student inquiries, and coordinated enrollment processes while organizing academic events.
Education
Degrees, certifications, and relevant coursework
University of Ilorin
Bachelor of Arts, English
2017 - 2022
Studied English, focusing on literature, language, and communication skills, which are essential for effective writing and analysis.
Availability
Location
Authorized to work in
Job categories
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