Sylvia OkediSO
Open to opportunities

Sylvia Okedi

@sylviaokedi

Dedicated Virtual Assistant with expertise in customer service and sales.

Nigeria

What I'm looking for

I seek a role that values collaboration, offers growth opportunities, and allows me to utilize my customer service and administrative skills.

I am a dedicated Virtual Assistant with a strong background in customer service and sales. My experience includes managing administrative tasks, email correspondence, and WordPress publishing, which has equipped me with the skills necessary to thrive in hybrid and remote environments. I excel at multitasking and problem-solving, always aiming to contribute to organizational success.

In my recent role as a Publishing Relationship Assistant at CraigXplore, I supported the Marketing Director with daily tasks, managed WordPress publishing, and ensured timely communication with stakeholders. My previous experience as a Customer & Sales Representative at Daggo Africa Limited allowed me to consistently exceed sales targets while providing exceptional customer service. I am passionate about leveraging my skills to drive results and enhance customer satisfaction.

Experience

Work history, roles, and key accomplishments

CR

Publishing Relationship Assistant

CraigXplore

Jan 2024 - Jan 2024 (0 months)

Assisted the Marketing Director with administrative tasks, managed WordPress publishing, and handled email correspondence. Compiled reports and coordinated with stakeholders to ensure smooth project workflows.

TL

Health Reporter (NYSC)

The Whistler Communication Ltd

Jan 2023 - Jan 2024 (1 year)

Conducted research and delivered health-related news stories, developed investigative reports, and ensured content accuracy through fact-checking.

PL

Interview Team Lead (Volunteer)

Postgraduate Students Association Magazine Launching

Oct 2021 - Oct 2021 (0 months)

Organized and led a team of interviewers to engage with prominent figures, ensuring high-quality content and timely submissions.

DC

Front Desk Assistant

Dominion Tutorial Centre

Aug 2017 - Dec 2018 (1 year 4 months)

Managed daily operations, addressed student inquiries, and coordinated enrollment processes while organizing academic events.

Education

Degrees, certifications, and relevant coursework

University of Ilorin logoUI

University of Ilorin

Bachelor of Arts, English

2017 - 2022

Studied English, focusing on literature, language, and communication skills, which are essential for effective writing and analysis.

Tech stack

Software and tools used professionally

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Sylvia Okedi - Publishing Relationship Assistant - CraigXplore | Himalayas