Sylvia Martin

I’m a results-driven administrative and customer service professional with experience spanning office administration, human resources support, client relations, and business operations. I’m known for strong communication, problem-solving, attention to detail, and improving customer satisfaction and operational efficiency.

In my current role as an Administrative Assistant / Human Resources Manager, I manage daily office operations, act as a first point of contact for staff and stakeholders, and coordinate recruitment, onboarding, and employee relations. I also handle customer inquiries and complaints, prepare reports and official documentation, coordinate meetings and schedules, and support payroll administration and attendance management while maintaining confidential records.

Previously, I supported visitors and stakeholders as an Administrative Assistant at the Ministry of Culture and Tourism and coordinated customer experiences, procurement, inventory records, vendor relationships, and sales transactions as an Event & Operations Coordinator. My executive assistant experience strengthened my ability to manage calendars, correspondence, financial record keeping, and administrative operations with professionalism and consistency.