Sylvia Doe
@sylviadoe
I resolve customer inquiries, process accurate transactions, and create positive service experiences in fast-paced environments.
GhanaWhat I'm looking for
I've supported customers at Nellz Kitchen, Shell Fuel Station, and China Mall, handling inquiries, orders, payments, product selection, and complaint resolution in busy service environments.
At Shell Fuel Station, I handled cash transactions and maintained transaction records with zero discrepancy. At Nellz Kitchen, I manage multiple customer requests, use POS systems for cash and card payments, and recommend menu items to support sales.
I'm now seeking an entry-level remote customer support, customer service, customer care, or client support opportunity where I can apply my customer-facing experience in a digital environment.
Experience
Work history, roles, and key accomplishments
Waitress / Food Service Worker
Nellz Kitchen
Nov 2023 - Present (2 years 10 months)
Provided friendly and efficient customer service in a busy restaurant environment, managing multiple customer requests, taking orders accurately, and processing payments via POS systems. Maintained service standards and collaborated with team members during peak periods.
Education
Degrees, certifications, and relevant coursework
OLA Senior High School
West African Senior School Certificate, Food and Nutrition
Completed the West African Senior School Certificate (WASSCE) with a focus on Food and Nutrition.
Availability
Location
GhanaAuthorized to work in
Job categories
Skills
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