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Agyapomaa Benedicta

@agyapomaabenedicta

Customer support and retail sales associate at Adokum Enterprise, helping customers choose products and processing transactions.

Ghana

Message

What I'm looking for

I’m seeking a remote customer support, virtual assistant, administrative, sales support, or related entry-level role, with remote onboarding and training.

At Adokum Enterprise, I assist customers with product selection, process transactions, and respond to queries. I also help keep store displays tidy and stock levels adequate.

At Rescue Restaurant, I provided customer service and handled complaints, supporting customer satisfaction with the aim of contributing to increased sales. I’m seeking a remote customer support, virtual assistant, administrative, or related entry-level opportunity.

Experience

Work history, roles, and key accomplishments

Current

Retail-Sales Associate

Current

Adokum Enterprise

Sep 2025 - Present (1 year 1 month)

Assists customers with product selection and processes transactions while responding to queries professionally. Maintains store displays and stock levels to support daily retail operations.

Customer Service Sales Transaction Processing Communication Skills Stock Management

National Service Personnel

Ghana Irrigation Development Authority

Oct 2024 - Aug 2025 (10 months)

Supported harvesting and transplanting activities as part of daily operational responsibilities. Sorted produce and assisted with maintaining organized work processes.

Operational Support Teamwork Organization

Waitress

Rescue Restaurant

Oct 2023 - Dec 2023 (2 months)

Provided satisfactory service in a busy restaurant environment and handled customer complaints. Contributed to increased sales, reported at 20%.

Customer Service Complaint Handling Communication Skills

Attachment

Ghana Irrigation Development Authority

Jun 2023 - Sep 2023 (3 months)

Assisted with seed nursing and transplanting activities. Supported harvesting of produce and routine operational tasks.

Agricultural Operations Teamwork

Intern

Agri-Sustainable Ghana

Sep 2022 - Nov 2022 (2 months)

Sorted and packed harvested produce accurately and efficiently. Assisted with vegetable harvesting and tomato pollination as part of a team.

Sorting Packing Harvest Teamwork

Education

Degrees, certifications, and relevant coursework

DIGESTEM

Affiliate Marketing Course, Affiliate Marketing

2025 - 2025

Completed an Affiliate Marketing Course from March to August 2025.

University of Energy and Natural Resources

Bachelor of Agriculture Science, Agriculture Science

2021 - 2024

Grade: Second Class

Bachelor of Agriculture Science degree from the University of Energy and Natural Resources, Dormaa Ahenkro, from 2021 to 2024, with Second Class honors.