sylvester muoka

At Platinum Credit Limited, I supported the day-to-day administrative and operational activities of the branch as a Branch Administrator. I maintained customer, loan and administrative records and helped keep documents organised and accessible.

I handled petty cash and reconciliation, with supporting documentation, and assisted in organising financial and operational documents. I also supported digital record management and operational processes using Mambu.

In my earlier Loan Officer role at Platinum Credit Limited, I assisted customers through loan applications and processing. I organised customer information, explained loan requirements and supported follow-ups.

My work has included responding to customer enquiries and supporting quality customer service. I hold a Bachelor of Arts in Economics with Information Technology from Maseno University and have completed First Aid Training.