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Jackline Mwendwa

@jacklinemwendwa

Loan Officer at Premier Credit Kenya who collected client information, maintained loan records, and monitored repayment progress.

Kenya

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What I'm looking for

I'm interested in Monitoring & Evaluation, data management, programme support, project administration, records management, research support, community development, and administration.

At Premier Credit Kenya, I collected and maintained client information during onboarding and application processes. I also kept client records and supporting documents, and prepared reports on client activities and loan portfolios.

I conducted client follow-ups and monitored repayment progress, assisted with applications, and collected information during field visits.

At Chai SACCO, I collected client information, assessed loan applications, and processed loan disbursements. I also maintained records, prepared operational reports, and followed up on repayment.

At Mungania Tea Factory, I supported daily office operations through data entry, report preparation, and records organization. I hold a Bachelor of Arts in Economics and Sociology from Egerton University, and I'm interested in Monitoring & Evaluation, data management, programme support, and administration.

Experience

Work history, roles, and key accomplishments

Loan Officer

Premier Credit Kenya

Jan 2024 - May 2025 (1 year 4 months)

Collected and maintained accurate client information during onboarding and application processes. Maintained client records, generated reports, conducted follow-ups, and supported loan applications.

Data Entry Records Management Client Monitoring Report Writing Documentation Application Processing Data Accuracy Microsoft Office Google Workspace

Microcredit Officer

Chai SACCO

Jun 2022 - Dec 2023 (1 year 6 months)

Collected and recorded client information during recruitment and loan application processes. Assessed loan applications, processed disbursements, conducted field visits, and prepared operational reports.

Data Collection Loan Assessment Client Monitoring Report Preparation Documentation Information verification Communication Skills

Administrative Intern

Mungania Tea Factory

Aug 2021 - Apr 2022 (8 months)

Provided administrative and office support for daily operations. Maintained records, organized documents, assisted with data entry and report preparation, and supported customer service activities.

Administrative Support Records Management Data Entry Report Preparation Documentation Customer Service Communication Skills