I built an AI-driven customer churn prediction and retention system that identified $41K/month in at-risk SaaS revenue across 519 customers. I trained an interpretable logistic regression model and created grounded retention recommendations, with findings presented in an interactive Tableau dashboard.
At Labcorp, I refactored Angular and TypeScript components, improving page interaction latency by 20%, and integrated frontend features with RESTful APIs. I'm developing VoiceAI, a real-time voice assistant using Python and ElevenLabs Conversational AI, and have built Django services and CI/CD pipelines for CVPRO+.
