syed abdullah
@syedabdullah4
I’m an executive specializing in MIS reporting, process operations, and AP/AR support.
IndiaWhat I'm looking for
I’m an executive who combines MIS reporting, customer communication, and process execution to help teams resolve issues quickly and keep operations accurate. I support clients through emails, calls, and WhatsApp while staying focused on timely issue resolution.
In MIS and team-lead roles, I prepare daily and monthly agent production reports and accuracy reports, share them with clients via email, and use tools like Pivot Tables and VLOOKUP to structure reporting clearly. I also run queries in ERP systems (including LAWSON) to identify wrong payments and proactively clear invoices on hold.
Previously, as a Process Associate for a US medical retailing chain, I handled invoice processing for Accounts Payable and Accounts Receivable and processed store expense, store purchase, and Beer & Wine invoices using Savion Proflow (Oracle-based). I’m motivated by analytical problem-solving, positive attitude, and building strong working relationships across teams.
Experience
Work history, roles, and key accomplishments
Executive - Customer Service
Rentomojo Private Limited
Handled customer service for operational issues via emails, calls, and WhatsApp, resolving customer queries and coordinating follow-ups.
Supervisor MIS Executive
Luminance India Private Limited
Managed MIS responsibilities as an executive supervisor and supported clients by handling email and phone communications to resolve issues.
Process Associate - AP/AR
Genpact (India) Ltd
Processed invoices for a US medical retailing chain across Accounts Payable (AP) and Accounts Receivable (AR) using Savion Proflow. Ran Lawson ERP queries to identify wrong payments, worked invoices on hold, obtained approvals from Walgreens district managers, and coordinated with client teams via email and phone.
Team Lead MIS Executive
K-Fintech Technology Pvt Ltd
Led MIS (EIB) reporting as a team lead, preparing daily agent production reports and monthly reports for agents, including client report emails. Used Excel Pivot Tables and VLOOKUP and communicated with clients to resolve issues.
Education
Degrees, certifications, and relevant coursework
Ambedkar University, Hyderabad
Bachelor of Commerce, Commerce
Completed graduation (B.Com) at Ambedkar University, Hyderabad.
Navya Junior College, Malakpet
Intermediate (CEC), Commerce (Intermediate)
Completed Intermediate education (CEC) at Navya Junior College, Malakpet, Hyderabad.
Kilpatrick Mission High School, Tadban
Secondary School Certificate (SSC), Secondary Education
Completed SSC at Kilpatrick Mission High School, Tadban, Hyderabad.
HIT Computer, Narayanguda
Post Graduate Diploma in Computer Applications, Computer Applications
Completed PGDCA from HIT Computer, Narayanguda, Hyderabad.
UPADHI - LABS
I.T.E.S, I.T.E.S
Completed I.T.E.S from UPADHI - LABS.
SYSTEMATIC T/W Inst, Hyderabad
Typewriting (Lower & Higher), Typing
Completed Typewriting Lower and Higher from SYSTEMATIC T/W Inst, Hyderabad.
Availability
Location
IndiaAuthorized to work in
Job categories
Skills
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