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Syalsa Billa

@syalsabilla

Cashier and customer service professional at DnD Cosmetics who supported retail service, product inquiries, and daily store operations.

Indonesia

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What I'm looking for

I’m interested in customer service, social care, and service-oriented roles. I’m eager to contribute in a professional work environment in Canada while developing new skills and gaining international work experience.

At DnD Cosmetics, I supported cashier and customer service operations, helped customers with product inquiries, and kept product displays organized. I also checked incoming goods against invoices and supported daily store operations with my teammates.

At Sumia Skin Clinic, I served customers as a frontliner and Beauty Consultant, supported administrative tasks, and helped prepare Shopee orders. During my internship at SLBN 01 Jakarta, I assisted teachers and students with classroom learning activities, including in hearing-impaired and intellectually disabled classes.

Experience

Work history, roles, and key accomplishments

Cashier & Store Service

DnD Cosmetics

May 2025 - Sep 2025 (4 months)

Provided cashier and customer service support in a cosmetics retail store, assisted customers with product inquiries, and maintained an organized store environment.

Cashier Customer Service In Store Service Product Display Inventory Checking Teamwork

Frontliner and Customer Service Representative

Sumia Skin Clinic

Sep 2024 - Dec 2024 (3 months)

Served as a frontliner and customer service representative, assisted customers with inquiries, supported administrative tasks, and worked as a Beauty Consultant.

Customer Service Frontliner Administrative Support Shopee Packing Beauty Consulting Teamwork

Educational Assistant

SLBN 01 Jakarta

Jan 2024 - Jun 2024 (5 months)

Assisted teachers in supporting classroom learning activities, supported students in hearing-impaired and intellectually disabled classes, and helped prepare work programs.

Student Assistance Classroom Support Communication Skills Teamwork Social Care

Education

Degrees, certifications, and relevant coursework

SMKN 28 Jakarta

Vocational High School Diploma, Social Work

2021 - 2024

Completed vocational high school with a focus on Social Work, including coursework in Elderly Care, Substance Abuse Intervention, Disability Support, and Child Development. Gained practical experience supporting children with disabilities during an internship at SLB Negeri 01 Jakarta.