Swati Jadhav
@swatijadhav5
I lead AI-augmented test automation for cloud, banking, and payments products.
IndiaWhat I'm looking for
At NiCE, I lead QA strategy and delivery for CXone Core and Hybrid Recording, guiding two cross-functional pods across AWS-based cloud solutions. I built a Playwright TypeScript framework that reduced regression time by about 30% and helped reduce customer-reported defects by about 40% through shift-left testing.
Across TCS and Cognizant, I've delivered automation and quality engineering for fund transfers, virtual accounts, regulatory reporting, and trading systems. I use Selenium, Java, Playwright, AI agents, Claude Code, GitHub Copilot, and CI/CD tooling to create test coverage faster, strengthen requirements analysis, and support reliable releases.
Experience
Work history, roles, and key accomplishments
Specialist QA Engineer (QA Lead)
NiCE Ltd.
Sep 2022 - Jun 2026 (3 years 9 months)
Led QA test strategy and delivery for CXone Recording domains, managing a team of 8 across 2 pods. Reduced customer-reported defects by ~40% through shift-left testing and cut regression cycle time by ~30% with a Playwright automation framework.
Education
Degrees, certifications, and relevant coursework
Government College of Engineering, Shivaji University
Bachelor of Engineering, Information Technology
Bachelor of Engineering in Information Technology from Government College of Engineering, Shivaji University, India.
Tech stack
Software and tools used professionally
Availability
Location
IndiaAuthorized to work in
Job categories
Skills
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