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swapnaja DokeSD
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swapnaja Doke

@swapnajadoke

Business Analyst at Business Full Spectrum who analyzed operational workflows and documented process improvements.

India
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At Business Full Spectrum, I analyzed operational workflows to identify process gaps, dependencies, and opportunities for improvement. I coordinated tasks and deliverables across teams and prepared reports and process documentation.

At Atlas Collective, I built Excel dashboards covering 15+ KPIs for performance tracking and operational decisions. I standardized recurring workflows, reducing report generation time by 30%, and performed data checks that improved reporting accuracy by 40%.

At Chaiiwala, I coordinated daily store operations, order flow, inventory activities, and supplier requirements. I also supported stock monitoring and till reconciliation, trained team members, and handled customer escalations.

At Primark, I managed customer queries, transactions, and data entry while supporting cash handling, reconciliation, and stock-related activities. I hold an MSc in International Business Management from Brunel University London and an integrated MTech in Biotechnology from Dr. D. Y. Patil Biotechnology and Bioinformatics Institute.

Experience

Work history, roles, and key accomplishments

AC

Sales Operations Analyst

Atlas Collective

Jan 2025 - May 2025 (4 months)

Coordinated operational activities across sales, marketing, and business teams to maintain smooth workflow execution. Built Excel dashboards covering 15+ KPIs for performance tracking, reporting, and operational decision-making.

Education

Degrees, certifications, and relevant coursework

Brunel University London logoBL

Brunel University London

MSc, International Business Management

2023 - 2024

Grade: 2:1

MSc in International Business Management from Brunel University London, completed with a 2:1.

DI

Dr. D. Y. Patil Biotechnology and Bioinformatics Institute

MTech (Integrated), Biotechnology

2018 - 2022

Grade: 8 CGPA

Integrated MTech in Biotechnology from Dr. D. Y. Patil Biotechnology and Bioinformatics Institute, Pune, with a CGPA of 8.

Tech stack

Software and tools used professionally

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