At Messold Technologies, I supported the launch and operational execution of GoCollab.io, a creator marketplace connecting brands with creators. I managed campaign workflows from creator sourcing and outreach through approvals, coordination, and delivery.
I built and maintained KPI reporting systems in Excel and Google Sheets to improve operational visibility. I also managed Shopify catalog operations and storefront workflows.
At Weekday (YC W21), I managed hiring operations and candidate coordination across recruitment stages, including scheduling, follow-ups, status tracking, and issue resolution. I maintained operational data and worked with product and operations teams to identify workflow issues.
At SidePanda, I resolved 100+ customer support tickets involving Shopify applications and related workflows, and created troubleshooting documentation. Earlier, at Acmegrade, I managed outreach and consultation workflows and supported lead management.

