SSswagatika samuel
@swagatikasamuel
Strategic Agile Coach and Program Manager driving quality, compliance, and transformational outcomes.
IndiaWhat I'm looking for
I am a results-driven Agile Coach and Program Manager with 19+ years delivering enterprise initiatives across IT, Healthcare, Banking, and Networking. I specialize in Agile transformation (SAFe, Scrum), Lean Six Sigma, GxP validation, and SDLC governance.
I have built PMOs and QMS frameworks aligned with CMMI, ISO, and 21 CFR Part 11, and served as a trusted partner to executives and global teams to drive process excellence and regulatory compliance. My work has produced measurable outcomes including SLA improvements, increased team velocity, and significant cost savings.
At Eurofins, I coached a 300+ member SAFe setup, managed FDA 21 CFR Part 11 compliance with zero critical audit findings, and designed portfolio reporting and governance using Azure DevOps, Power BI, and JIRA. I led Six Sigma and Lean initiatives that reduced NC age, cut defects, and delivered $500K annual savings.
I am passionate about mentoring teams, embedding continuous improvement, and implementing data-driven process controls (SPC, Control Charts) to improve delivery, quality, and customer-centric innovation.
Experience
Work history, roles, and key accomplishments
Senior Manager – Agile Coach
Eurofins IT Solutions
Nov 2021 - Sep 2025 (3 years 10 months)
Led Agile transformation and SAFe coaching for a 300+ member setup in Healthcare/LIMS, drove FDA 21 CFR Part 11 compliance with zero critical audit findings, and implemented PMO governance and KPI dashboards to improve delivery and quality.
Quality Agile Project Manager
GalaxE Solutions
Jun 2016 - Nov 2021 (5 years 5 months)
Served as Scrum Master and QA lead for SAP Supply Chain programs (~$45M), driving Agile transformation across ASPAC & EMEA and implementing SPC dashboards that reduced defects and improved productivity by 30%.
Quality Manager
Société Générale Global Solutions
Dec 2010 - Jan 2016 (5 years 1 month)
Delivered Six Sigma projects across BFSI that improved SLA compliance from 75% to 98% across 40+ engagements, rolled out SPC training and QMS initiatives, and supported ISO/TUV assessments.
Lead Quality Assurance Analyst
Infosys Technologies
Jul 2010 - Dec 2010 (5 months)
Defined and implemented project quality plans, coordinated internal audits and metrics reporting, and drove corrective actions to improve project-level process adherence.
Senior Software Engineer
Huawei Technologies
Apr 2006 - Jul 2010 (4 years 3 months)
Led QA for embedded systems and networking projects, implemented Agile practices and Agile Maturity Models, and managed SDLC governance and process risk assessments.
Education
Degrees, certifications, and relevant coursework
KSKarunya Institute of Technology and Sciences
Master of Science, Software Engineering
Grade: GPA: 7.3
Completed M.Sc. in Software Engineering with a focus on software development processes and quality assurance, awarded in 2006.
Tech stack
Software and tools used professionally
Availability
Location
IndiaAuthorized to work in
Job categories
Skills
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