Sutapa Mandal

Filled roles across GTM, Product, UX Design, Legal, Growth & Marketing, and Customer Success. Delivered critical and POD Head roles with a turnaround time of 1 week and maintained a 3:1 interview-to-offer ratio.

Managed non-technical and specialist hiring for business units supporting global merchants, consumer and commercial business, product management, operations, and project management. Led talent acquisition efforts for South India business development units and a Diversity & Inclusion (Gender) project with a team of 7.

Mentored and led a team of 5 recruiters, and led non-technical and specialist recruitment across multiple business units including Category Management, Strategy & Execution, Sales & Business Development, Marketing, Finance, and more. Led campus recruitment at IIM Ahmedabad, IIM Bangalore, IIM Calcutta, and ISB Hyderabad, and completed an onsite assignment in Indonesia.

Led end-to-end technology and specialist recruitment across Java, QA, WCS, Project Manager, Project Coordinator, Inside Sales, and PreSales roles. Managed comprehensive onboarding processes including payroll data administration, background verification coordination, and joining formalities.

Partnered with four business units as the single point of contact for end-to-end talent acquisition activities. Supported a team of 4 recruiters and led full-cycle recruitment for the company's 1-year internship program.

Pursued a Post Graduate Diploma in Management with a specialization in Human Resources from 2014 to 2016.

Completed a Bachelor of Arts with Honours in Psychology from 2010 to 2013.