Open to opportunities

S User

@suser14

Message

I collect and analyze research data to improve customer and sustainability outcomes.

India

Message

What I'm looking for

I'm seeking an entry-level role where I can contribute strong research, data collection, documentation, communication, and problem-solving skills while learning, taking on responsibilities, and supporting team goals.

I've supported Hindustan Unilever as a Levercare Executive, resolving consumer queries and product complaints across India and abroad while coordinating with R&D and factory teams.

At Godrej Properties, I collected and organized research data through surveys, experiments, and focus groups. I created graphs and charts for presentations, coordinated qualitative research activities, and helped improve team processes.

My environmental science research includes sustainable packaging and reusable sustainable building blocks for eco-friendly infrastructure. I'm detail-oriented, dependable, and focused on accurate documentation, clear communication, and continuous improvement.

Experience

Work history, roles, and key accomplishments

Levercare Executive

Hindustan Unilever

Dec 2019 - May 2020 (5 months)

Handled and resolved consumer queries and feedback across India and abroad, collaborating with R&D and factory teams to ensure customer satisfaction. Managed product usage, quality, and complaint queries with professionalism, maintaining accurate records and improving processes.

Customer Service Query Resolution Complaint Handling Data Recording Collaboration Process Improvement

Research Assistant

Godrej Properties

Mar 2018 - Nov 2018 (8 months)

Collected research data through surveys, experiments, and focus groups, coordinating qualitative research activities with principal investigators. Planned and executed research techniques, gathered and analyzed data, and created visualizations for presentations.

Data Collection Survey Design Focus Groups Qualitative Research Data Analysis And Presentations

Research Assistant (Project)

Godrej & Boyce Mfg. Co. Ltd.

May 2018 - May 2018 (0 months)

Conducted research on removing and reusing sustainable blocks in building materials for eco-friendly infrastructure. Analyzed data and presented insights to support sustainable solutions.

Research Sustainability Data Analysis And Presentations