Open to opportunities

Susan Nwachukwu

@susannwachukwu

Medical doctor turned remote healthcare manager sharp clinical and customer care skills. Skilled in EMR databases, precise, and calm under pressure.

Gambia

Message

What I'm looking for

I’m looking for a role where I can deliver patient-centered, evidence-based care in a multidisciplinary environment—using tele-health, preventive medicine, and patient education to improve outcomes, strengthen continuity of care, and support vulnerable communities.

I’m a medical doctor with hands-on healthcare management experience, currently working as a Health Consultant in a pharmacy setting. Previously, I served as a Healthcare Manager at Doctor Care 24/7, a remote care platform, where I managed patient and client relations, ensured quality customer care, and worked confidently with EMR (electronic medical records) databases.

I bring strong pharmacological knowledge, precision, and the ability to stay calm and effective under pressure. I’m passionate about patient care and thrive in fast-paced healthcare environments.

I’m now seeking a remote role such as Healthcare Assistant or Healthcare Manager where I can apply my clinical background, customer care expertise, and organizational skills to support patients and teams from anywhere.

Experience

Work history, roles, and key accomplishments

Current

Pharmacy Assistant

Current

CT Pharmacy

Apr 2026 - Present (3 months)

Prepared and dispensed medications under pharmacist supervision while following safety protocols. Maintained accurate prescription and patient records in the pharmacy system and supported patient medication pick-up and inquiries.

Pharmacy Safety Protocols Medication Pick Up Support

Pharmacy Assistant

Shoppers Drug Mart

Mar 2024 - Sep 2025 (1 year 6 months)

Prepared and packed medications under pharmacist supervision and supported patients with prescription intake and medication pick-up. Entered prescription and patient data into the pharmacy system and assisted with inventory control and third-party billing.

Prescription Intake Support Inventory Control Stock Management Insurance Claims Processing Third Party Billing

Social Worker Volunteer

Mother Care Initiative

Mar 2023 - Dec 2024 (1 year 9 months)

Provided counselling and conducted family assessments while facilitating mental health workshops. Supported individuals affected by poverty and addiction.

Counselling Mental Health Workshops Community Support For Poverty And Addiction

In-House Doctor / Pharmacy Assistant

City Pharmacy

Feb 2022 - Dec 2023 (1 year 10 months)

Provided outpatient consultations including clinical assessments, diagnoses, and treatment planning. Reviewed diagnostic investigations, supported medication therapy management, and educated patients on medication adherence, lifestyle modification, and disease prevention.

Clinical Assessment Diagnosis Treatment Planning Medication Therapy Management Patient Education Disease Prevention Counseling

Tele-Health Manager

Doctorcare 24/7

Jul 2021 - Jul 2022 (1 year)

Supported senior physicians with virtual medical consultations by conducting remote patient assessments and contributing to individualized care plans. Coordinated referrals for continuity of care and maintained accurate electronic patient records.

Individual Plans Of Care

Doctor in Training

Bareke Memorial Hospital

Feb 2021 - Jul 2021 (5 months)

Assisted with patient clerking, monitoring vital signs, and evaluating responses to treatment. Performed venepuncture and established IV access, and participated in ward rounds and multidisciplinary case discussions.

Vital Signs Monitoring IV Access Establishment Diagnostic Procedure Preparation Ward Rounds Participation Case Discussions

Healthcare Assistant

Edward Francis Teaching Hospital

Oct 2018 - Oct 2019 (1 year)

Monitored and documented patient vital signs and clinical observations, escalating concerns appropriately. Administered prescribed medications under supervision and supported patient recovery through assistance with activities of daily living and post-operative ambulation.

Monitoring Vital Signs Post Operative Ambulation Support Patient Preparation