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Susan Mutuku

@susanmutuku

Detail-oriented Virtual Assistant specializing in administrative support, project management, and client communication.

Kenya
Message

What I'm looking for

I’m looking for a role where I can own administrative support and project tracking for small businesses—managing emails, calendars, and deadlines—while improving operations through research, organized digital workflows, and client-focused communication.

I’m a detail-oriented Virtual Assistant with proven expertise in administrative support, project management, and client communication. I help small businesses and entrepreneurs keep operations smooth by managing email, scheduling calendars, and handling day-to-day coordination with clear, timely communication.

I use tools like Trello, Asana, and Google Workspace to organize tasks, track progress toward deadlines and milestones, and maintain high-quality deliverables like reports, proposals, and presentations. I also support growth through market research and competitor analysis, and I strengthen client presence by managing social media accounts through scheduling, engagement, and content strategy.

Experience

Work history, roles, and key accomplishments

FR
Current

Virtual Assistant

Freelance

May 2022 - Present (4 years 1 month)

Provided administrative support to small businesses and entrepreneurs, managing email, calendar scheduling, and client communication. Tracked project tasks in Trello/Asana, produced reports and proposals, maintained social media accounts, and conducted market research to support client growth.

Education

Degrees, certifications, and relevant coursework

AP

ALX (Virtual Assistant Program)

Virtual Assistant Program, Virtual Assistant

2024 - 2024

Completed the ALX Virtual Assistant Program from September 2024 to November 2024.

Jomo Kenyatta University of Agriculture and Technology logoJT

Jomo Kenyatta University of Agriculture and Technology

Bachelor of Science, Control and Instrumentation

2016 - 2021

Earned a BSc in Control and Instrumentation at Jomo Kenyatta University of Agriculture and Technology from September 2016 to April 2021.

Tech stack

Software and tools used professionally

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