Susan Houriet
@susanhouriet
I lead healthcare content design teams that turn complex medical guidance into trusted digital experiences.
United StatesWhat I'm looking for
At Teladoc Health, I lead content designers creating consumer-facing experiences for weight management, chronic conditions, and virtual primary care. I partner with clinicians, regulatory, and compliance teams to turn complex medical guidance into accurate, trustworthy content across in-app flows, video, email, notifications, and conversation design.
Previously, I shaped digital health content strategy at BD, including the consumer-facing BD Diabetes Care app. I launched the app in five countries outside the U.S., created UX content and editorial standards, and built a COVID-19 in-app resource center.
I’ve also built and grown major editorial platforms in consumer media. As Editor-in-Chief of The Daily Meal, I more than doubled traffic, pages per session, and revenue in 12 months for a site serving 6 million monthly unique visitors.
I bring an unapologetically generalist perspective across healthcare, human interest, pop culture, and digital publishing. I’ve launched teams, brands, content verticals, and audience experiences at organizations including NBC News Digital, HELLO! US, and New Jersey Advance Media.
Experience
Work history, roles, and key accomplishments
Leading a team of content designers focused on multiple service lines including weight management, chronic conditions, and virtual primary care. Collaborates with stakeholders to create consumer-facing product solutions and partners with clinical, regulatory, and compliance teams.
Led a team of content designers focused on multiple service lines including weight management, chronic conditions, and virtual primary care. Collaborated with stakeholders to create consumer-facing product solutions and partnered with clinical, regulatory, and compliance teams.
Conceptualized and executed B2C member engagement content journeys as part of the in-house creative agency. Led projects including an award-winning refresh of the consumer-facing Health Talk blog and a nationally recognized mental health video series.
Digital Engagement & Content Manager, Digital Health
Jan 2019 - Dec 2021 (2 years 11 months)
Developed and executed content strategy for digital health products, including the consumer-facing BD Diabetes Care app. Partnered with medical affairs, regulatory, legal, and global marketing, and launched the app in five countries outside the U.S.
Editor-In-Chief, The Daily Meal
Tribune Interactive
Jan 2017 - Dec 2019 (2 years 11 months)
Led digital editorial, content, and e-commerce strategy for The Daily Meal, a leading food site with 6 million monthly unique visitors. More than doubled the site's traffic, pages per session, and revenue in 12 months.
Director of Content & Audience Engagement, OMJ.com
New Jersey Advance Media
Jan 2016 - Dec 2017 (1 year 11 months)
Developed, staffed, and launched a hyperlocal mobile-first news, lifestyle, and celebrity site and contributor network. Oversaw all editorial, sponsored content, social media, and video.
Editorial & Brand Director, HELLO! US
HELLO! Publishing
Jan 2014 - Dec 2016 (2 years 11 months)
Led the initial launch and ongoing operation of HELLO! US, a celebrity news and lifestyle site and the company's first U.S. venture. Provided editorial direction, created the brand's first international digital editorial calendar, and assisted in staffing and launching a Spanish-language print and digital product.
Supervising Producer, Lifestyle, TODAY.com
NBC News Digital / msnbc.com
Jan 2011 - Dec 2014 (3 years 11 months)
Launched and ran lifestyle verticals for TODAY.com, overseeing all web-only original content for the brand (Health, Parenting, Royals, Pets, Good News) and developing mobile apps.
Editorial Manager, TODAY.com
NBC News Digital / msnbc.com
Jan 2006 - Dec 2010 (4 years 11 months)
Managed editorial operations for TODAY.com, overseeing content development and digital strategy. Redeveloped the TODAY parenting blog and won the 2012 Gracie Award for Outstanding Blog.
Education
Degrees, certifications, and relevant coursework
Columbia University
Master of Science, Journalism
Earned a Master of Science degree from the Columbia University Graduate School of Journalism.
University of Vermont
Bachelor of Arts
Grade: magna cum laude
Activities and societies: Honors, Phi Beta Kappa
Graduated magna cum laude with honors and Phi Beta Kappa from the University of Vermont.
University of Arizona
Mini-MBA, Healthcare
Completed a Mini-MBA in Healthcare through Eller Executive Education at the University of Arizona.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Salary expectations
Social media
Skills
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