Susan Frazier
@susanfrazier
I coordinate equitable community programs, operations, partnerships, and large-scale events.
United StatesWhat I'm looking for
I'm supporting statewide initiatives at the Maryland State Department of Education, coordinating cross-functional operations, monitoring requirements, data tracking, reporting, and stakeholder technical assistance for diverse and historically underserved student populations.
Previously, I managed executive operations and cross-departmental projects at Armand Resource Group and administered complex charitable gifts at Johns Hopkins University & Medicine. I've improved processes, maintained detailed financial and confidential records, prepared leadership materials, and coordinated budgets, onboarding, payroll, and staff development logistics.
My work is grounded in Baltimore communities: at CareFirst BlueCross BlueShield, I coordinated more than 1,000 corporate and community events, managed grants and budgets, and built nonprofit partnerships. I also contribute board leadership, fundraising, event planning, community safety, and resident engagement efforts across West Baltimore.
Experience
Work history, roles, and key accomplishments
Administrator I
Maryland State Department of Education
Jan 2023 - Present (3 years 8 months)
Provide operational and program management support for statewide initiatives serving diverse and historically underserved student populations. Coordinate cross-functional activities with IT, Procurement, HR, and Facilities to ensure efficient service delivery and program implementation.
Senior Executive Assistant / Project Manager
Armand Resource Group
Jan 2021 - Dec 2023 (2 years 11 months)
Managed executive-level operations including calendar management, travel coordination, and stakeholder communications for the President/CEO. Oversaw office operations including payroll processing, onboarding, HR documentation, and administrative workflows.
Managed administration of complex charitable gifts, maintaining detailed records and ensuring accuracy in financial tracking and reporting. Served as liaison between donors, financial advisors, and internal stakeholders, ensuring clear communication and high-quality service delivery.
Senior Fiduciary Services Specialist
Jan 2016 - Dec 2018 (2 years 11 months)
Managed administration of complex charitable gifts, maintaining detailed records and ensuring accuracy in financial tracking and reporting. Served as liaison between donors, financial advisors, and internal stakeholders, ensuring clear communication and high-quality service delivery.
Coordinator, Conference Services & Event Management
Jan 2012 - Dec 2016 (4 years 11 months)
Planned and executed 1,000+ corporate and community events, including programs supporting community outreach and engagement. Built and maintained partnerships with nonprofit organizations, community groups, and local stakeholders to expand program impact.
Community Affairs Representative
Jan 2004 - Dec 2012 (8 years 11 months)
Supported community-based initiatives and programs that connected residents to health, wellness, and social resources. Administered grant and contribution programs and maintained tracking systems for reporting and accountability.
Education
Degrees, certifications, and relevant coursework
Morgan State University
Bachelor of Science, Interdisciplinary Organizational Administration
Bachelor of Science in Interdisciplinary Organizational Administration from Morgan State University, completed in 2023.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Salary expectations
Job categories
Skills
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