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Surbhi Ithape

@surbhiithape

Message

Project manager driving ERP and healthcare IT delivery with measurable impact.

United States

Message

What I'm looking for

I seek roles where I can lead ERP/IT or operations projects end-to-end, use structured processes and tools, collaborate cross-functionally, and contribute to measurable efficiency and adoption gains.

I am a project manager with 5+ years of experience delivering ERP, healthcare IT, startup, and finance initiatives, focused on planning, budgeting, and stakeholder engagement. I prioritize clear communication and structured project control to ensure on-time, within-scope delivery.

At CVS Health I led scope definition, scheduling, and cost tracking for multiple ERP initiatives, improving forecast accuracy by 15%, reducing reporting delays by 20%, and achieving 100% audit readiness. I apply tools like Smartsheet, MS Project, Power BI, Jira and SharePoint to drive visibility and adoption across remote teams.

I also consult for early-stage startups on operations, market research, and partnership development, and have prior experience supporting clinical research operations and cross-functional coordination in pharmaceutical manufacturing. I hold CAPM, CSM, and SAFe certifications and am a PMP candidate.

Experience

Work history, roles, and key accomplishments

Current

Operations & Business Development Consultant

Current

Startup & Consulting

Mar 2025 - Present (10 months)

Led outreach and partnerships with 25+ parking lot owners, conducted market research and feasibility assessments, and implemented structured project tracking to improve client acquisition and operational scalability for an early-stage mobility startup.

Business Development Market Research Feasibility Assessment Stakeholder Management Project Tracking Pricing Analysis

Project Manager

CVS Health

Sep 2021 - Mar 2025 (3 years 6 months)

Led scope, scheduling, and budget tracking for enterprise finance and healthcare ERP initiatives ($1M+ scopes), improving forecast accuracy by 15%, reducing reporting delays by 20%, and increasing post-implementation adoption by 25%.

Project Planning Budgeting & Forecasting Smartsheet SharePoint Risk Management

Administrative Research Assistant

Strong Memorial Hospital

Oct 2020 - Mar 2021 (5 months)

Managed data collection, coordination with clinical teams, and project communication for multiple research projects, improving study process adoption and supporting planning and reporting to department leaders.

Data Collection Scheduling Clinical Operations

Junior Project Analyst

Cipla Pvt Ltd

Jul 2018 - Jul 2019 (1 year)

Scheduled and tracked resources for clinical studies and ERP deployments, coordinated multilingual training material distribution, and reduced order processing times by 10% while improving regional onboarding by 20%.

Vendor Management SOPs Cross Functional Collaboration

Education

Degrees, certifications, and relevant coursework

New England College

Master of Business Administration, Finance

Pursuing a Master of Business Administration in Finance with anticipated completion in 2026 to strengthen finance and budgeting expertise for project leadership roles.

Northeastern University

Master of Science, Project Management

2021 - 2021

Completed a Master of Science in Project Management with focus on project methodologies and tools relevant to enterprise and healthcare IT initiatives.