Surbhi Chamoli
@surbhichamoli
Product design director building AI-driven, clinician-ready products with measurable impact.
What I'm looking for
I’m a product design leader with 11+ years of experience building and scaling products across healthcare, fintech, and enterprise SaaS. I lead 0→1 launches and design complex, AI-driven systems, with a focus on simplifying workflows and driving measurable product outcomes.
Since 2023, I’ve been leading design for AI-driven healthcare products used by clinicians and researchers at Triomics, staying hands-on while mentoring designers. I’ve shaped product direction with product, engineering, and AI teams, built design processes and QA standards, and strengthened design’s role in key product and business decisions—launching four product lines within 1.5 years.
Earlier, I led end-to-end design for B2C and B2B2C investment platforms at Yubi, launching a B2C platform with ₹10 Cr projected revenue and enabling ₹15+ Cr transactions early on. I’ve also delivered enterprise onboarding improvements at PayPal, reduced workflow complexity for enterprise tools at O9, and built usable automotive retail systems at Tekion—starting as a UX designer at Zoho and a sole designer establishing early design systems at Hasura.
Experience
Work history, roles, and key accomplishments
Director of Design
Triomics
Jan 2015 - Present (11 years 4 months)
Led design across AI-driven healthcare products used by clinicians and researchers, managing and mentoring designers while staying hands-on across key initiatives. Launched 4 product lines within 1.5 years and improved usability in complex, data-heavy clinical workflows.
Designed onboarding experiences for large enterprise clients by simplifying compliance-heavy workflows into scalable product experiences. Reduced onboarding friction and improved partner activation, and designed crypto KYC flows to help unblock high-value deals.
Designed complex B2B systems and workflows, building scalable UX patterns and contributing to early design systems. Led PoCs to validate product directions and reduced workflow complexity significantly versus competitor tools.
Designed parts management workflows for automotive retail, covering inventory, pricing, and operations on a large B2B platform used by dealerships. Reduced data input fields to minimal flows and improved onboarding and usability for dealership staff.
UX Designer
Zoho
Jan 2016 - Jun 2017 (1 year 5 months)
Redesigned Zoho CRM and Zoho Projects for macOS, focusing on navigation, usability, and system consistency. Delivered improved user experiences across macOS-based workflows.
Worked as the sole designer for internal and revenue-generating products, building early design systems and UX foundations. Helped establish core UX direction and reusable design patterns for early product growth.
Education
Degrees, certifications, and relevant coursework
Symbiosis Institute of Design
Bachelor of Design, Product Design
2010 - 2014
Completed a B.Des with a specialization in Product Design at Symbiosis Institute of Design.
Availability
Location
Authorized to work in
Job categories
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